Scope of services
We deliver programs as described in writing for each engagement. Outcomes depend on your environment and cooperation. No guarantees or unrealistic claims.
Acceptable use
You agree to use provided materials responsibly and follow applicable Swiss/EU law. We may suspend work where legal or ethical concerns arise.
Disclaimers
Materials are prepared with reasonable care. To the extent permitted by law, we exclude liability for indirect loss. Mandatory Swiss liability rules remain unaffected.
Payment & scheduling
- Invoices in CHF, payable within 14 days unless agreed otherwise.
- Travel inside Zürich included for listed packages; other travel billed at cost.
- Rescheduling requires ≥3 business days’ notice.
Returns & cancellations
- Workshops/training: 100% refund if cancelled ≥5 business days before the date; 50% refund if 2–4 days; non-refundable within 1 business day. One free reschedule if ≥3 days in advance.
- Fixed-scope services: pro-rata refund for unrendered time if cancelled after kickoff.
- Digital materials: once delivered, non-returnable.
Claims & contact
CyberAwarePath GmbH — Viaduktstrasse 93, 8005 Zürich, Switzerland. Email: legal@cyberawarepath.com. UID: CHE-347.918.604.